Política de envío
BIKE SHOP OUTLET — SHIPPING & DELIVERY POLICY
Last Updated: August 8, 2026
SHIPPING AREA
Bike Shop Outlet currently ships within Mexico only.
International shipping is not currently available.
ORDER PROCESSING
Orders are generally processed within 1–2 business days after an order has been successfully placed and payment has been confirmed.
Business days exclude weekends and applicable holidays.
Processing time is separate from shipping/transit time.
STANDARD SHIPPING
Standard shipping costs $250 MXN unless a different shipping rate or promotion is expressly displayed at checkout.
Standard delivery is generally estimated at 5–10 business days after processing.
Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the shipping carrier, destination, holidays, weather, transportation disruptions, high-volume periods, or other circumstances outside Bike Shop Outlet's reasonable control.
EXPEDITED SHIPPING
Customers requiring faster delivery should contact Bike Shop Outlet customer support to determine whether expedited delivery is available and obtain applicable pricing.
Additional shipping charges will generally apply.
Email: bikeshopoutlet0@gmail.com
Phone: +52 81-8017-0298
We recommend contacting us regarding expedited shipping before placing your order because orders cannot be canceled once placed.
LOCAL DELIVERY
Bike Shop Outlet may offer local delivery to eligible addresses in:
• San Pedro Garza García, Nuevo León
• Galerías Monterrey area, Nuevo León
Local delivery availability, delivery times, and applicable charges may depend on the customer's exact location and order.
Please contact Bike Shop Outlet to confirm local delivery availability.
NO LOCAL PICKUP
Bike Shop Outlet does not currently offer local customer pickup.
Local delivery does not constitute authorization to collect merchandise from a Bike Shop Outlet location.
SHIPPING ADDRESS
Customers are responsible for providing complete and accurate delivery information.
Please verify your:
• Recipient name
• Street and number
• Apartment/interior number, if applicable
• Colonia
• Postal code
• Municipality or city
• State
• Telephone number
Bike Shop Outlet is not responsible, to the extent permitted by applicable law, for delays or failed deliveries caused by incorrect or incomplete delivery information supplied by the customer.
DELIVERY
An order may be considered delivered when the applicable carrier or delivery service records the shipment as delivered to the delivery address provided with the order.
If your shipment is marked as delivered but cannot be located, please contact Bike Shop Outlet as soon as possible so the situation can be reviewed.
DAMAGED OR INCORRECT ORDERS
Damaged, defective, or incorrect merchandise must be reported to Bike Shop Outlet within 48 hours of confirmed delivery.
Customers must provide reasonable photographic or other supporting evidence.
Please review our Return & Refund Policy for complete claim requirements.
CONTACT
Bike Shop Outlet
Monterrey, Nuevo León, Mexico
Email: bikeshopoutlet0@gmail.com
Phone: +52 81-8017-0298